CaratLane South City Mall – Jewelry store in Kolkata, West Bengal

Comprehensive Guide to CaratLane at South City Mall, Kolkata

CaratLane, India’s first omnichannel jewelry brand, has revolutionized the jewelry shopping experience. Established in 2008 by Mithun Sacheti and Srinivasa Gopalan, the brand is known for blending online and offline shopping seamlessly. In partnership with Titan Company Limited and its flagship brand, Tanishq, CaratLane offers contemporary designs and advanced features like “Try at Home,” making jewelry shopping convenient and delightful.

The CaratLane store at South City Mall, Kolkata, exemplifies the brand’s commitment to innovation, accessibility, and modern customer service.

Location and Store Details

• Address: S-020, Ground Floor, South City Mall, Prince Anwar Shah Rd, South City Complex, Jadavpur, Kolkata, West Bengal 700068
• Hours: Open daily from 11 AM to 9 PM
• Contact:
  • Phone: 080 6924 8280
  • Email: contactus@caratlane.com
  • Website: CaratLane Official Site

Products Available at CaratLane

CaratLane offers a wide variety of jewelry designed for every occasion:

1. Rings
   • Available in classic, contemporary, and custom designs.
   • Options include gold, platinum, diamond, and gemstone settings.
2. Earrings
   • Everyday wear, festive, and statement pieces.
   • Collections feature studs, hoops, drops, and chandeliers.
3. Bracelets & Bangles
   • Traditional bangles and modern bracelets crafted with precision.
4. Solitaires
   • Personalized Solitaire Lounge for selecting the perfect piece.
   • Available in diamonds of varying carats, clarity, and cuts.
5. Mangalsutras
   • Modern interpretations of this traditional Indian accessory.
6. Necklaces
   • Lightweight everyday wear to grand ceremonial pieces.

Features of the South City Mall Store

CaratLane’s South City Mall store stands out with several customer-friendly features:

• Omnichannel Experience: Customers can explore online collections and physically verify products in-store.
• Magic Mirrors: Enables virtual try-ons, allowing customers to preview jewelry digitally before making a purchase.
• No-Barrier Access: Jewelry displays are designed for a seamless and open browsing experience.
• Solitaire Lounge: Personalized service to guide customers through solitaire selection.
• Modern Design: The store ambiance emphasizes simplicity and sophistication, catering to urban sensibilities​.

1. Try at Home
   • Customers can schedule appointments to try jewelry at their homes.
   • No purchase obligation ensures a pressure-free experience.
2. Repair Services
   • The store offers maintenance and repair solutions for its products.
3. Same-Day Delivery
   • A convenient option for last-minute gift purchases or urgent needs.

Customer Benefits at CaratLane

1. 15-Day Return Policy
   • Products can be returned within 15 days, offering flexibility and assurance.
2. Free Shipping
   • Nationwide free delivery for online and in-store purchases.
3. Gold Exchange
   • Customers can exchange old gold jewelry for new CaratLane pieces.
4. Payment Options
   • Various payment plans, including EMIs, make luxury jewelry accessible.

Why Choose CaratLane?

1. Trusted Brand Heritage
   • Backed by Titan and Tanishq, ensuring quality and trust.
2. Accessible Pricing
   • Offers modern, affordable jewelry for daily wear and special occasions.
3. Innovative Technology
   • Pioneering virtual try-ons and streamlined shopping processes.
4. Eco-Friendly Packaging
   • Sustainable and stylish packaging enhances the overall buying experience.

Conclusion

CaratLane at South City Mall embodies a modern approach to jewelry shopping. With a blend of timeless craftsmanship, cutting-edge technology, and customer-centric policies, it provides a superior experience. Whether exploring daily wear or ceremonial pieces, CaratLane offers a perfect blend of tradition and modernity.

For more details, visit the store or explore their collections online at CaratLane Official Site.