North City Hospital, Kolkata: Comprehensive Overview of Services and Facilities

North City Hospital, a leading private hospital in Kolkata, West Bengal, stands as a beacon of excellence in healthcare. With a legacy of serving over two decades, the hospital prides itself on delivering superior diagnostic, medical, and surgical services. Below is an extensive review of its offerings, emphasizing its commitment to patient care and safety.

Diagnostic Services

Overview

The North City Diagnostic Center (NDC), operational since 1997, has catered to over 20 lakh patients, showcasing its dedication to affordable and transparent healthcare solutions. Its diagnostic wing is equipped with state-of-the-art technology and a patient-centric approach.

Services Offered

Core Diagnostic Services

• Cardiology Diagnostics: Advanced cardiac evaluations and imaging.
• Gastroenterology Diagnostics: Comprehensive screenings for digestive disorders.
• Ultrasound (USG): High-resolution imaging for internal organs.
• Doppler Studies: Vascular assessments using Doppler ultrasound.
• X-Ray: Conventional and digital imaging for accurate diagnosis.
• Pathology: In-depth laboratory analysis.
• Dental Diagnostics: Advanced imaging for oral health.
• Neurology Diagnostics: Brain and nerve function tests.
• PET CT: High-resolution imaging for cancer and other conditions.
• SPECT CT: Imaging to evaluate organ function.
• MRI: High-definition magnetic resonance imaging.
• CT Scan: Detailed cross-sectional imaging for various conditions.

Why Choose North City Diagnostic Center?

• Affordable pricing.
• Transparent processes.
• Cutting-edge technology.
• Skilled technicians and radiologists.

Specialties and Super Specialties

North City Hospital offers a wide array of medical specialties, ensuring holistic healthcare under one roof.

Core Specialties

1. Cardiology:
   • Comprehensive heart care, including diagnostic and interventional cardiology.
2. CTVS & Cath Lab:
   • Advanced surgical solutions and minimally invasive procedures.
3. General Medicine:
   • Treatment of acute and chronic conditions.
4. Surgery:
   • General and specialized surgical interventions.
5. Gynecology:
   • Women’s health, including maternity and reproductive care.
6. Pediatrics:
   • Child healthcare and immunization services.
7. Preventive Healthcare:
   • Health check-ups and screenings to prevent diseases.
8. Nephrology:
   • Kidney care, including dialysis.
9. Urology:
   • Treatment of urinary tract and male reproductive issues.
10. Gastroenterology:
    • Management of digestive system disorders.
11. Oncology:
    • Comprehensive cancer care.
12. Orthopedics:
    • Bone and joint treatments.
13. Rheumatology:
    • Treatment of autoimmune and musculoskeletal diseases.
14. Physiotherapy:
    • Rehabilitation and mobility improvement.
15. Pain Clinic:
    • Management of chronic pain conditions.
16. Neurology:
    • Brain and nervous system care.
17. ENT:
    • Treatment for ear, nose, and throat disorders.
18. Eye Care:
    • Advanced ophthalmology services.
19. Dermatology:
    • Skin treatments and cosmetic dermatology.

Highlights of Specialties

• Multi-disciplinary teams.
• Advanced technology.
• Patient-centric care models.

Safety in Patient Care

North City Hospital emphasizes stringent safety protocols, ensuring minimal risk of infections and complications.

Ventilator-Associated Pneumonia (VAP) Prevention

Scope

The hospital follows CDC guidelines to prevent VAP in intensive care units (ICUs).

Responsibilities

• Doctor: Oversees patient care and diagnosis.
• Infection Control Sister: Ensures adherence to protocols.
• Nursing Staff: Maintains cleanliness and hygiene.

Recommendations

1. Surveillance:
   • Regular monitoring of ventilated patients.
   • Diagnosis based on CDC criteria.
2. Education and Training:
   • Staff training on cleaning and disinfection.
3. Ventilator Maintenance:
   • Disposable circuits replaced every 48 hours.
   • Regular draining of condensation traps.
4. Suctioning Procedures:
   • Use sterile gloves and catheters.
   • Tubing changed between patients.
5. Oxygen Masks and Humidifiers:
   • Regular cleaning and sterilization.
   • Replacement between patients.

Urinary Catheterization Infection Prevention

Scope

Strategies to prevent catheter-associated urinary tract infections (UTIs).

Responsibilities

• Ward Sister: Ensures protocol adherence.
• Doctor: Supervises and diagnoses infections.
• Infection Control Sister: Tracks infection rates.

Recommendations

1. Aseptic Technique:
   • Sterile gloves and equipment during insertion.
2. Catheter Maintenance:
   • Regular cleaning of the periurethral area.
   • Drainage bags placed below bladder level.
3. Surveillance:
   • Monthly infection tracking and reporting.

Central Line Infection Prevention

Scope

Recommendations for preventing central line-associated infections.

Responsibilities

• Doctor: Leads the central line procedure.
• Infection Control Sister: Monitors and reports infections.
• Nurses: Implements hygiene practices.

Recommendations

1. Aseptic Insertion Procedure:
   • Handwashing and use of sterile gloves, gowns, and masks.
   • Disinfecting insertion sites with 0.5% alcoholic Chlorhexidine.
2. Catheter Site Care:
   • Regular dressing changes.
   • Use of sterile dressings.
3. Surveillance:
   • Monitoring infection rates and reporting to infection control committees.

Surgical Site Infection (SSI) Prevention

Scope

Minimizing post-operative infections through standardized practices.

Responsibilities

• Doctors and Nurses: Ensure aseptic techniques during surgeries.
• Housekeeping Staff: Maintains cleanliness.
• Infection Control Nurse: Tracks and reports infections.

Recommendations

1. Pre-Operative Care:
   • Address patient risk factors (diabetes, obesity, etc.).
   • Avoid pre-operative shaving.
2. Operative Factors:
   • Adhere to surgical asepsis principles.
3. Post-Operative Monitoring:
   • Regular assessment of surgical wounds.

Dealing with Nosocomial Infections

North City Hospital adopts proactive measures to handle outbreaks of hospital-acquired infections.

Definitions and Planning

• Outbreak Definition:
  • Unexpected increase in known infections.
• Investigation Steps:
  • Notify infection control staff.
  • Collect and analyze preliminary data.

Description of Outbreaks

• Detailed analysis based on demographic data and infection onset.
• Use of epidemic curves to track infection trends.

Key Actions

1. Isolate Cases: Prevent cross-infections.
2. Enhance Hygiene: Strengthen sanitation practices.
3. Monitor Outcomes: Track the effectiveness of interventions.

Facilities at North City Hospital

North City Hospital’s infrastructure ensures patient comfort and advanced medical care.

Key Facilities

• ICUs: Equipped with advanced monitoring systems.
• Modular Operating Theatres: Cutting-edge surgical environments.
• Private Rooms: Comfortable accommodations for patients.
• Pharmacy: 24/7 access to medicines.
• Cafeteria: Healthy meal options for patients and visitors.

Technology Integration

• Digital records for streamlined operations.
• Automated diagnostic equipment for precise results.

Why Choose North City Hospital?

Key Differentiators

1. Experienced Staff:
   • Skilled doctors, nurses, and technicians.
2. Comprehensive Services:
   • One-stop solution for diverse medical needs.
3. Patient-Centric Approach:
   • Individualized care plans.
4. Commitment to Safety:
   • Adherence to global safety standards.
5. Affordable Care:
   • Transparent pricing policies.

Contact Information

• Address: 73 & 81B, Bagmari Road, Near Ultadanga Hudco Stop, Kolkata, West Bengal 700054
• Phone: 033 6605 0999 / 66328555
• Hours: Open 24 hours
• Website: https://northcityhospitals.com/
• Email: nhni@northcityhospital.com

North City Hospital continues to set benchmarks in healthcare delivery, combining cutting-edge technology, compassionate care, and robust safety protocols. Whether for diagnostics, specialized treatments, or emergency care, the hospital remains a trusted choice in Kolkata.