Flying Squads Fitness Club in Mumbai, Maharashtra

One Review

1. 
   Parth

   07 Feb 2023

   Reply

   Avail a membership at your own risk. Unsatisfactory service is most definitely an understatement- for multiple reasons.
   Let me state a few.

   The facilities provided are satisfactory given the space they have, however their arrogant, rude and absolutely unprofessional staff take the limelight- with the only kind words received were while enrolling.

   Not only is it pricey for the area, they also refuse to provide material for basic personal hygiene like wet wipes and women’s sanitary needs (sanitary napkins / tampons) – claiming its beyond their monetary capabilities.
   To quote , ” people use 5 tissues to clean 5 of their fingers- tomorrow you’ll expect us to provide pads too”.

   I’ve been a member at multiple gyms across the globe, but never have i experienced this nonchalant attitude towards feedback.
   More often than not from the manager hired to run the space.

   To top it all –
   I am currently dealing with a tear in my ligament ( ACL- Anterior Cruciate Ligament) and have been advised not to work out until its healed, by a very profound medical personnel. I reached out to the gym team in order to request a freeze in my membership( which i deem to be a normal procedure in a situation like mine, with the help of the right documentation ) until i was fit to be working out again.

   To my surprise, the staff declined my request, with the same arrogance i had received and mentioned above and did absolutely nothing to help me with my issue. Funnily the manager tells indirectly you should rest, over the fact that the reason why I want to freeze my membership is that ive been told to rest.

   It definitely feels like a mistake to have enrolled in a gym that seems to prioritise money over their existing client needs.

   They are currently running a Valentine day’s offer, do not fall for that trap.