S SERUM Analysis Centre (P) Ltd. in Kolkata, West Bengal

S. Serum Analysis Centre (P) Ltd: Comprehensive Diagnostic Services in West Bengal

Introduction

S. Serum Analysis Centre (P) Ltd is a leading clinical pathological center in India, renowned for its wide array of diagnostic services. Established in 2000, it has grown into one of the largest chains of referral blood testing laboratories in eastern India. With a reputation for delivering high-quality, affordable diagnostics, SERUM Group serves patients from India and neighboring countries like Nepal and Bangladesh. The center boasts five state-of-the-art laboratories, six owned centers, two polyclinics, and a network of over 400 franchise centers.

Accreditation and Certifications

• NABL Accredited: The National Accreditation Board for Testing and Calibration Laboratories (NABL) certifies SERUM’s quality standards.
• ISO 9001:2008 Certified: The center follows international quality management systems to maintain its services at the highest level.
• CGHS Empanelled: SERUM is recognized under the Central Government Health Scheme (CGHS), allowing government employees to access its services.

Awards and Recognition

SERUM Analysis Centre has received several prestigious awards, including:

• World’s Greatest Brand 2015-16: Awarded by Asia One Magazine in the field of referral diagnostics.
• World’s Greatest Leader 2015-16: Conferred upon the Managing Director, Sri Sanjib Acharya, in the World’s Greatest Brands & Leadership Summit, UAE.
• Bhartiya Mahantam Vikas Puraskar 2024: Recognizes the center’s commitment to diagnostic services.
• ABP Ananda Swasthya Samman 2023: Awarded as the Iconic Diagnostic & Referral Path Lab in Eastern India.

State-of-the-Art Laboratories

SERUM Group operates five advanced laboratories, each equipped with the latest technology to ensure precise diagnostics. These laboratories are located in:

1. Hatibagan
2. Saltlake
3. Howrah
4. Siliguri
5. Asansol

These labs conduct over 30,000 tests daily, offering a wide range of diagnostic modalities such as hormone assays, cytopathology, clinical biochemistry, and immunohematology. All laboratories have fully automated systems to minimize human error and deliver results efficiently.

Services Provided

SERUM Analysis Centre provides a broad range of services designed to cater to the diagnostic needs of patients, doctors, and healthcare institutions.

Diagnostic Testing Services

• Blood Testing: Comprehensive blood tests including hematology, biochemistry, and immunohematology.
• Hormone Assays: Specialized tests to diagnose hormone disorders using Radio Immuno Assay (RIA) and Chemiluminescence Immunoassay (CLIA).
• Molecular Diagnostics: Techniques such as PCR (Polymerase Chain Reaction) for DNA-based testing and Flow Cytometry for cell analysis.
• Cytopathology: Studies related to cell biology for early detection of cancers and other diseases.
• Clinical Pathology: Routine and specialized testing for disease diagnosis.
• Health Check-up Packages: Tailored packages for corporate employees and individuals covering essential tests for overall health monitoring.

Specialty Clinics and Polyclinics

SERUM Group operates two world-class polyclinics in Shyambazar and Gariahat. These centers provide specialist consultations across various fields:

• Cardiology
• Endocrinology
• Gastroenterology
• Nephrology
• Neurology

Corporate Health Packages

Corporate clients benefit from customized health packages, including full medical check-ups, periodic monitoring, and diagnostic support.

Home Collection Services

SERUM Group provides home collection services across West Bengal, ensuring convenience for patients. Trained staff collect samples from homes and deliver the reports online.

• Shyambazar: +91 98300 66529
• Howrah: +91 98301 64836
• Gariahat: +91 82405 63951
• Siliguri: +91 98009 56000
• Asansol: +91 98300 16593

Network and Accessibility

SERUM Group operates an extensive network that covers Eastern India and neighboring regions. With over 1,200 collection centers and more than 400 franchisee locations, SERUM offers widespread accessibility to its services. It serves patients from:

• West Bengal
• Bihar
• Jharkhand
• Odisha
• Chhattisgarh
• Madhya Pradesh
• Uttar Pradesh
• North-East India
• Andaman and Nicobar Islands

This vast network ensures that patients in remote areas receive high-quality diagnostic services without traveling long distances.

Advanced Diagnostic Technology

SERUM Group uses cutting-edge diagnostic equipment to ensure precision in results. Some of the advanced technologies include:

• Radio Immuno Assay (RIA): For highly accurate hormone testing.
• Chemiluminescence Immunoassay (CLIA): Used for precise immunoassays and hormone testing.
• PCR (Polymerase Chain Reaction): A molecular technique for detecting genetic material, commonly used in diagnosing infections.
• Flow Cytometry: A powerful technique for cell analysis, commonly used in cancer diagnostics.

Quality Policy and Standards

SERUM Group is deeply committed to maintaining high-quality standards across all its laboratories and centers. It adheres to Six Sigma Quality, ensuring that the accuracy of its diagnostic reports is as high as 99.997%. The center’s rigorous approach to quality management includes:

• Trained Personnel: All employees undergo regular training to ensure they meet the latest industry standards.
• Standard Operating Procedures: A global documentation system governs the processes at all SERUM laboratories.
• State-of-the-Art Equipment: The group consistently upgrades its diagnostic machinery to offer the best service to patients.

Mission and Vision

SERUM Group operates with the mission to provide “Health for All.” Its focus is on delivering accurate, timely, and affordable diagnostic services to all customers. Key objectives include:

• First Choice in Diagnostics: SERUM strives to be the top diagnostic service provider across all its markets.
• Quality and Precision: Ensuring that every stage of the diagnostic process meets the highest quality standards.
• Work Environment: The group fosters a supportive work environment, encouraging employees to reach their full potential.
• Continuous Improvement: SERUM is committed to upgrading its technology, services, and workforce skills to remain at the forefront of the diagnostic industry.

Growth and Expansion

SERUM Group has grown rapidly since its inception, achieving an annual growth rate of 200%. The group continues to expand its reach, both in India and internationally, with plans to open more collection centers and laboratories.

Polyclinics and Healthcare Facilities

In addition to its diagnostic services, SERUM Group runs two polyclinics in Shyambazar and Gariahat. These polyclinics provide specialist consultations, including expert medical opinions across various fields of medicine. SERUM also offers a medical unit at Jibanpur Vanaprastha Village, further expanding its reach to rural areas.

Franchise and Collection Centers

SERUM Group’s extensive franchise network comprises over 400 franchisee centers and 1,200 collection centers. These centers enable easy sample collection and ensure that blood and other diagnostic materials reach the processing laboratories quickly. The group’s centralized processing system minimizes delays, ensuring that patients receive their results on time.

Locations and Contact Information

SERUM Group has a wide presence across West Bengal and beyond. The main locations are:

1. Registered Office & Central Laboratory:
   82/4B, Bidhan Sarani, Kolkata 700004
   Phone: +91 98302 74990
2. Shyambazar:
   13/1, Bhupen Bose Avenue, Kolkata 700004
   Phone: +91 33 2530 6572 | +91 98300 66529
3. Gariahat:
   8/42B, Fern Road, Gariahat, Kolkata 700019
   Phone: +91 82405 63951
4. Saltlake:
   517, Shantinagar, Saltlake, Sector IV, Kolkata 700098
   Phone: +91 90079 21464
5. Howrah:
   177, Netaji Subhas Road, Block-A, 1st Floor, Howrah 711101
   Phone: +91 98301 64836
6. Siliguri:
   47, S.F. Road, Siliguri Bazar, Darjeeling 734006
   Phone: +91 98009 56000
7. Asansol:
   1345, Apcar Garden (West), Anand Enclave, Asansol, Burdwan 713304
   Phone: +91 98300 16593
8. Newtown:
   Street No. 85, HIG-II, Rajarhat, Kolkata 700156
   Phone: +91 90513 99558
9. Malda:
   Anjali Apartment, Mangalbari School Para, Malda 732142
   Phone: +91 90513 99552
10. Mumbai City Office:
    Master Mind IV, Goregaon East, Mumbai 400065
    Phone: +91 98672 39721

For further information, patients can contact SERUM via:

• Email: serum.kol@gmail.com
• Website: sserumanalysiscentre.com

Conclusion

S. Serum Analysis Centre (P) Ltd has established itself as a premier diagnostic facility, offering a vast range of services backed by cutting-edge technology and a strong commitment to quality. Its extensive network across West Bengal and neighboring states ensures that patients have easy access to advanced diagnostic services. The center’s dedication to precision, timely reporting, and affordable healthcare makes it a trusted name among patients and healthcare providers alike.

With highly skilled professionals, state-of-the-art equipment, and a focus on continuous improvement, SERUM continues to lead the way in clinical diagnostics, fulfilling its mission of providing “Health for All.” Whether through its polyclinics, franchise centers, or home collection services, SERUM ensures that healthcare remains accessible and reliable, serving as a beacon of quality and innovation in the field of diagnostics in India.

For any inquiries or to schedule appointments, patients can visit any of the centers listed above or contact the registered office directly. S. Serum Analysis Centre continues to expand and upgrade its services, ensuring that it remains at the forefront of diagnostic excellence in the years to come.